Common Questions

How long do transactions take?

Most transactions are processed instantly. In rare cases, it may take up to 5 minutes.

Is my payment information secure?

Yes, we use bank-level encryption and security measures to protect all your data.

What payment methods do you accept?

We accept bank transfers, debit cards, and various digital wallet payments.

Can I get a refund if something goes wrong?

Yes, we have a comprehensive refund policy for failed or incorrect transactions.

What networks do you support?

We support all major networks including MTN, Glo, Airtel, and 9mobile for airtime and data services.

How do I track my transaction?

All transactions are tracked in real-time. You'll receive instant notifications and can view history in your dashboard.

What are your service charges?

We offer competitive rates with transparent pricing. No hidden fees - you see exactly what you pay.

How do I contact customer support?

You can reach us via phone, email, or live chat. Our support team is available 24/7 to assist you.

Still Have Questions?

Can't find what you're looking for? Our support team is here to help you with any questions or concerns.

Contact Support